Technical Support
Answers to frequently asked questions, technical documentation, and software downloads.
Support Areas
Get up-to-date software and manuals for all of your Ensemble Designs products.
If you can’t find a solution to your problem from the resources above, please contact us.
Forum
Find answers and post questions at the Ensemble Designs Forum.
Technical Support Request Form
Use this option for the most immediate online service for products that you own. For pre-sales technical questions please contact our sales department.
Tech Support Staff
- Michael Sauter
- Joe Baum
E-Mail Support Staff…
| Phone: | 530.478.1830 |
| Fax: | 530.478.1832 |
| Address: |
Ensemble Designs, Inc. PO Box 993 Grass Valley, CA 95945 USA |
Glossary
Video Terms and Definitions
Five-Year Warranty
We warrant our products for a period of five years from purchase to be free of defects in materials and workmanship. During the warranty period products will be repaired or replaced at our discretion. Warranty work is performed at our factory location.